Source: H3C |Original Link


Service Announcements

  • China RoHS List of Hazardous Substances [2026-04-23]
  • Anti-Counterfeiting Notice for H3C Branded Servers and Optical Modules V1.5 [2025-03-31]
  • Defects Identified in Specific Firmware Versions of HPE MSA Gen6 Arrays and H3C UniStor CF2000 G2 Arrays Requiring Immediate Firmware Upgrade [2024-05-27]
  • Notice on License Migration for Select H3C SecPath F1000 Series Firewalls [2023-02-20]
  • Voice Menu Guide for H3C Group Customer Service Hotline [2022-12-30]
  • Usage Guidelines for H3C 400 Partner Support Hotline V3.0 [2022-07-20]
  • Anti-Counterfeiting Verification Guide for H3C Branded Products V1.3 [2022-01-18]
  • Notice on 400 Hotline Upgrade [2021-09-29]
  • Notice on Launch of After-Sales Service Mini Program [2021-04-06]
  • Inspection Guide for H3C Branded CT Products V2.7 [2020-10-22]
  • Notice on 400 Hotline System Upgrade [2020-10-14]
  • H3C Statement Regarding Ripple20 Security Vulnerabilities [2020-07-03]
  • Announcement on the Provision of After-Sales Technical Support via the H3C Service WeChat Subscription Account [2020-06-24]
  • Urgent Firmware Update Required for Four Specific Models of HPE SAS SSDs with Update Guide Attached [2020-03-28]
  • Urgent Firmware Update Required for Select Models of HPE SAS SSDs with Update Guide Attached [2019-11-27]
  • H3C IT Red Card Product Inspection Guidelines (V1.1) [2019-10-29]
  • HPN Spare Parts Exchange (CSR) Process Description [2019-08-19]
  • H3C 400 Channel Dedicated Line Technical Service Specifications V2.0 [2019-08-01]
  • Announcement on the Transfer of Spare Parts Operations for SOHO Products from Authorized Service Centers to H3C [2019-06-19]
  • H3C Server Statement Regarding Intel Processor MDS (Microarchitectural Data Sampling) Security Vulnerability [2019-05-24]